Opportunities
Senior Account Manager
/ MOMENTUM WORLDWIDE
/ JOB TITLE: SENIOR ACCOUNT MANAGER
/ LOCATION: LONDON
/ DURATION: FTC (FEBRUARY TO SEPTEMBER)
/ WHAT ARE WE LOOKING FOR
Momentum work with American Express across a wide plethora of events across the team, from managing their activations as the official credit card partner of The Championships, Wimbledon to other cultural events such as Somerset House Summer Series, BST Hyde Park to an array of the busiest venues in UK and Europe. These properties allow American Express to help fans and Cardmembers redefine the way they experience events – whether facilitating presale hospitality access, elevating onsite experiences in meaningful ways, innovating Cardmember payment experiences, or bringing fans closer to the artists they love.
Momentum is responsible for the Strategic Direction, Creative Development, Design, Production, Execution and Delivery across all physical and virtual events and the Senior Account Manager, based in London, will work closely with the Account Director on the day-to-day running of these projects.
As Senior Account Manager, you are responsible for the exceptional delivery of your client’s business, as well as act as a brand guardian within the wider Momentum American Express teams. Commercially, you are accountable for managing complex, innovative and profitable programs. The role requires someone with exceptional delivery skills but also offers best-in-class account handling and client servicing.
You and your team will sit at the center of the action. You are the day-to-day contact for the clients, key stakeholders, inter-agency teams and the cross-discipline internal teams, you ensure the smooth running of campaigns making sure they are delivered on time, to budget and that you bring clarity to the creative delivery. You will set the tempo of the business and be able to think strategically and creatively. You will be looking to add value at all stages of campaigns and will be representing the agency on the world stage and helping us build our growing reputation.
To the client, it’s your ability to communicate what is happening, when it needs to happen and who needs to do that means they have no question that we can execute to the highest standards and trust us with their brand, business, and their personal careers.
/ HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)
• Key role on the delivery of American Express’ key brand experience and partnership campaigns with a focus on global music festivals, including BST Hyde Park, Roundhay Festival and All Points East
• Collaboration in crafting unique, innovative and compelling brand experiences around it’s flagship properties, working with a team of producers and production team in conjunction with internal project stakeholders
• Developing and maintaining excellent, trusted client relationships, and with key Partners, key Stakeholders, Agency teams
• Working with the inter-agency team and ensure all channels work seamlessly together - collaborating with interagency disciplines (including Strategy, Creative and Production) to translate client briefs into inspiring project plans)
• Developing and maintaining excellent relationships with key partners in the music and entertainment industry.
• Financial reporting is key both internally and externally: You will manage client (often complex) budgets and billing structures whilst internally managing the team resource and scope to ensure that as an agency we are working efficiency and profitably.
• As our client’s trusted partner, you will develop a bullet proof relationship with them in delivering programs that ladder up to brand and business objectives, budget, and global experimental framework.
• It’s important to never settle for ok and be willing to push back in order to create a flawless (and premium) experience for our clients
• Having a real eye for detail is crucial
• Our client’s business is bedded in service so it’s imperative that the selected candidate can personally demonstrate great service in everything we do.
• Provide leadership to the internal teams, offering support as needed and working to nurture direct reports in their own career progression.
/ HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)
• The core competencies for our SAM’s are partnership activation, brand experience delivery and relationship management
• Strong understanding of partnerships and brand experience
• Experience of having worked on flagship partnerships, sponsorships and activations
• Understanding on consumer /fan interactions in brand experience in the music & entertainment space
• Ability and confidence to work on complex activation projects to an exceptional standard
• Agency understanding is essential - we will need you to hit the ground running so knowing your briefs from your budgets is key.
• Tenacious and a real can-do attitude – we are a small but mighty team who work to deliver some of the best work within the agency.
• Strong proficiency with deck writing
• Strong communication, project management and organizational skills – this account has strongly embedded and important process so while you will be fully trained on those processes, you’ll need to ensure they are adhered to
• A proactive thinking who can drive projects forward and identify growth opportunities
• Not be afraid to get stuck in. We've had directors cutting delegate name tags so the successful candidate should have a strong team spirit and willing to take on all and any task to succeed
• You play well with others, of all kinds. And others get you and want to hear more about what you are saying.
• You are fast enough to keep up with us – and we’re moving at light speed.
• Flexibility to work outside of your core hours when delivering an event
/ WHY YOU’LL LOVE THIS JOB
You'll want to work on projects that show up in the real world, beyond just the screen. You want to collaborate with brands to create amazing, unprecedented stories, experiences and content that audiences can’t forget and have to share. And when someone asks what you do for a living, you’ll be excited to tell them. If you want all of these things in a job, you’ll love this one!
/ WHY YOU’LL LOVE DOING IT AT MOMENTUM
Any brand can just talk and add to the noise. Here, we’re much more interested in what brands do, because that’s what matters. It’s why people will remember them and why audiences will be emotionally moved into brand fandom!
At Momentum, we make disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. Those wildcard ideas that are often discarded to the appendix for being a bit too much? We know how powerful they can be when done well and delivered authentically. We know how experiences and stories can form genuine connections with an audience. So, with a foundation of creativity, planning, management, production and dedication, we help brands form genuine connections with their audiences.
The experience for our teams is just as important. We work too closely not to have fun – and when we work hard, we make sure we look after each other. We have initiatives that make it matter for each other, for the work and the planet and we elevate more than just the brands we work with, too. Your personal growth and development matters as much to us as it does to you, and we want everyone to make their ambition a reality.
At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.
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